BILLING SUPPORT
Billing and statement support
If you see EROO PTY LTD on your statement, our support team can verify the transaction and resolve uncertainty quickly.
Before submitting an enquiry
1. Check your inbox
Search for receipts or order confirmations around the transaction date.
2. Verify amount and date
Confirm the exact transaction amount and posted date from your bank.
3. Contact us directly
We will review and provide clear next steps before disputes escalate.
Submit a billing enquiry
Response target: within 1 business day.